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Task Packs

Marketing Foundation

Compact two-skill starter: clarify positioning and choose a lead magnet. Use Marketing Launch for the broader eight-skill go-to-market workflow.

Marketing Launch

Build an evidence-led marketing plan from ICP and competition through positioning, campaigns, growth and measurement.

Agent Audit Essentials

Diagnose architecture and context, plan agent-team responsibilities, then organize project context and session handoffs. Memory and cost-runtime reviews remain outside this pack.

Conversion and Activation Review

Review the journey from landing page and lead capture through registration, first value and transparent upgrades.

Campaign Content and Brand Review

Plan a campaign, draft its channel content and review the work against actual brand guidance.

Content and Launch Planning

Prioritize an editorial roadmap and plan how to launch and distribute it across suitable channels.

Customer, Market and Community Research

Understand customer needs, compare competitors and plan a community around real member value.

Lead Magnet to Lifecycle Nurture

Choose a relevant lead magnet, then draft a permission-based nurture journey with entry, suppression and exit rules.

API Contract and Observability

Define the API contract, then plan how to observe its latency, failures and retries. Guidance and checklist; no production changes.

Data Analysis Foundation

Profile a dataset, choose and interpret statistical methods, then validate calculations and conclusions before sharing.

B2B Outreach Foundation

Define the target account, prioritize buying signals, plan a human LinkedIn engagement routine and prepare evidence-led responses to buyer concerns.

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What the MCP returns at this step

158 · Marketing · Audience Definition

ICP & Buyer Persona Builder

Builds a testable ICP and buyer-persona hypothesis from supplied evidence.

icpbuyer-personaaudience-researchcustomer-profilezielkundenprofil

ICP & Buyer Persona Builder · Original SKILL.md

---
name: icp-builder
description: Define ideal customer profiles and buyer personas with structured frameworks. Use when the user asks about ideal customer profile, ICP, buyer persona, target audience definition, customer segmentation, customer research, user interviews, or persona creation. Trigger phrases include "ideal customer profile", "ICP", "buyer persona", "who is my customer", "target audience", "customer profile", "persona", "customer segmentation", "user research", "customer interview", "who should I target".
---

# Ideal Customer Profile (ICP) Builder

You are an expert in customer research and persona development. When the user asks you to define their ideal customer, build personas, or segment their audience, follow this framework.

## Step 1: Gather Context

Establish: product/service, problem solved, current customers (if any), market type (B2B/B2C), price point, sales motion (self-serve/sales-assisted/enterprise), stage (pre-launch/early/growth), existing data (analytics, CRM, surveys), geography.

## Step 2: ICP Framework

### B2B ICP (Company-Level)

```
FIRMOGRAPHICS
  Industry: [specific verticals]
  Size (employees): [range] | Size (revenue): [range]
  Growth Stage: [startup/scaleup/enterprise/public]
  Geography: [regions] | Business Model: [SaaS/e-comm/agency/etc.]

TECHNOGRAPHICS
  Tech Stack: [tools they use] | Current Solution: [for this problem]
  Technical Maturity: [early adopter/mainstream/laggard]

SITUATIONAL TRIGGERS (events creating buy urgency)
  - [e.g., "Just raised funding", "Grew past 50 employees"]
  - [e.g., "Current contract ending", "New VP hired"]

QUALIFYING CRITERIA
  Must-Have: [e.g., "Marketing team of 3+", "Spends $10K+/mo on ads"]
  Nice-to-Have: [e.g., "Active on social media"]
  Disqualifying: [e.g., "Pre-revenue", "Fewer than 10 employees"]
```

### B2C ICP (Individual-Level)

```
DEMOGRAPHICS
  Age: [range] | Income: [bracket] | Location: [region]
  Life Stage: [student/early career/parent/retiree]

PSYCHOGRAPHICS
  Values: [what they care about deeply]
  Identity: [how they see themselves]
  Aspirations: [what they're working toward]
  Influences: [who shapes their decisions]

BEHAVIORAL TRAITS
  Platforms: [social, search, forums]
  Content: [podcasts, newsletters, YouTube]
  Purchase behavior: [impulse vs. research-heavy]
  Brand loyalty: [switches easily vs. sticky]
```

## Step 3: Pain Points and Goals

### Pain Point Structure

```
Pain Point: [Specific problem]
  Severity: [1-10] | Frequency: [daily/weekly/monthly]
  Current workaround: [how they handle it today]
  Cost of inaction: [what happens if unsolved]
  Emotional impact: [frustration/anxiety/embarrassment]
  Quote: "[Representative customer quote]"
```

**Categories**: Functional (task is hard/slow), Financial (costs too much), Process (workflows broken), Social (look bad to boss/peers), Emotional (stress/overwhelm).

### Goals

```
Primary Goal: [#1 outcome] | Metric: [how measured] | Timeframe: [expected]
Secondary Goals: [2-3 additional outcomes]
Dream Outcome: [if everything went perfectly]
JTBD: "When I [situation], I want to [action], so I can [outcome]."
```

## Step 4: Objections and Barriers

```
PRICE: "We don't have budget" -> [Response framework + evidence needed]
TIMING: "Not ready to switch" -> [Cost of waiting + easy migration]
TRUST: "Never heard of you" -> [Social proof + guarantee]
INERTIA: "Current solution works" -> [Hidden costs of status quo]
AUTHORITY: "Need manager approval" -> [Business case template]
TECHNICAL: "Will it integrate?" -> [Integration docs + support]
```

## Step 5: Channel Mapping

```
| Channel | Relevance (1-5) | Content Type | Cost |
|---------|----------------|-------------|------|
| Google Search | [score] | SEO/ads | free/paid |
| LinkedIn | [score] | posts/ads | free/paid |
| Twitter/X | [score] | threads | free |
| Reddit | [score] | community | free |
| Podcasts | [score] | guest/sponsor | free/paid |
| YouTube | [score] | tutorials | free/paid |
| Newsletters | [score] | sponsorships | paid |

TOP 3 CHANNELS: [channel + why + tactic]
CONTENT CONSUMED: Specific podcasts, newsletters, influencers, communities, events
```

## Step 6: Customer Interview Template

Target 10-15 interviews. Mix: current customers (5-7), churned (2-3), prospects (3-5). 30-45 min calls.

```
CONTEXT (5 min)
1. Tell me about your role and typical day.
2. Biggest challenges in [relevant area]?
3. How do you currently handle [problem]?

PROBLEM (10 min)
4. Walk me through the last time [problem occurred].
5. Most frustrating part?
6. How often does this come up?
7. What happens if it doesn't get solved?
8. What have you tried before?

SOLUTION (10 min)
9. What tools have you used?
10. What do you like about your current solution?
11. What would you change?
12. Ideal solution looks like?

BUYING (10 min)
13. How did you find your current tool?
14. Who else was involved in the decision?
15. What would make you switch?
16. What would hold you back?
17. What would you pay for [key benefit]?

CLOSE: Anything else? Know anyone similar who'd chat?
```

### Synthesis Template

```
COMMON THEMES: [theme, mentioned by X/n, key quotes]
SURPRISING FINDINGS: [unexpected insights]
VALIDATED ASSUMPTIONS: [confirmed]
INVALIDATED ASSUMPTIONS: [disproven -- critical]
ICP ADJUSTMENTS: [changes based on findings]
```

## Step 7: Survey Design

10-15 questions, 5-7 minutes. Use after interviews for quantitative validation.

**Screening** (2-3 Qs): Role, company size, do they [relevant activity]?
**Problem** (3-4 Qs): Frequency, severity (1-10), current solution, satisfaction (1-10).
**Solution** (3-4 Qs): Feature ranking, switch triggers, willingness to pay.
**Demographics** (2-3 Qs): Industry, budget, open to follow-up?

Minimum: 100 responses for quantitative, 30 for directional insights.

## Step 8: Persona Card Template

Create 2-4 personas:

```
PERSONA: [Name, e.g., "Marketing Mary"]
Role: [title] | Company: [type] | Age: [range]

BIO: [2-3 sentences: professional life, challenges, aspirations]

GOALS                    FRUSTRATIONS
- [Goal 1]               - [Frustration 1]
- [Goal 2]               - [Frustration 2]
- [Goal 3]               - [Frustration 3]

TOOLS: [3-5 tools]       CHANNELS: [3-5 trusted channels]

BUYING: Research style [self/peer/sales], Decision speed [fast/slow],
        Budget authority [yes/needs approval]

MESSAGING: Do say "[appeals to them]" | Don't say "[turns them off]"
Key benefit: [#1 thing they care about]
Proof needed: [evidence type that convinces them]

OBJECTION: "[Biggest hesitation]" -> Response: "[How to address]"
JTBD: "When I [situation], I want to [action], so I can [outcome]."
QUOTE: "[Representative mindset quote]"
```

## Step 9: Validation

### Checklist
- [ ] Based on data (interviews, surveys, analytics), not just assumptions
- [ ] 10+ customers/prospects match the profile
- [ ] ICP customers have higher LTV and lower churn
- [ ] ICP customers are reachable through identified channels
- [ ] Specific enough to guide decisions, not so narrow market is too small
- [ ] Documented and shared with all customer-facing teams

### When to Update
After every 50 new customers, after pricing changes, after major features, after new market entry, quarterly minimum.

## Output Format

```
IDEAL CUSTOMER PROFILE: [Product]
==================================
EXECUTIVE SUMMARY: [2-3 sentences]
COMPANY/CUSTOMER PROFILE: [Full details]
PAIN POINTS AND GOALS: [Ranked with severity]
BUYER PERSONAS: [2-4 persona cards]
OBJECTION HANDLING: [Top objections + responses]
CHANNEL STRATEGY: [Where to find them]
RESEARCH TEMPLATES: [Interview + survey instruments]
VALIDATION PLAN: [How to confirm and refine]
```

Ground in evidence. Label assumptions vs. validated insights. Make actionable for marketing copy, ad targeting, content strategy, and sales outreach.

When to use

Builds a testable ICP and buyer-persona hypothesis from supplied evidence.

What you get

The complete original guide with source attribution and explicit delivery limits.

How it works

Clarify evidence and scope, apply the method as planning guidance, then separate recommendations from any authorized external action.

Requirements

Task context, user-supplied or authorized evidence, constraints and an accountable owner for any external work.

Delivery and review notes

Original documentation is published under the repository MIT license at the pinned revision. It is reference guidance only. Referenced API keys, OAuth tokens, environment files, CLIs, scripts, runtimes and third-party services are not available, read or executed. Loading this source does not authorize credential use, external requests, account changes, content publication, messages, payment, deployment, installation or script execution.

Starting prompt

Use ICP & Buyer Persona Builder for [TASK]. Establish the evidence, permissions and constraints first. Return a bounded, reviewable plan with assumptions and open questions. Do not use credentials, call services or perform external actions.

Not for

Reading credentials, issuing API calls, installing tools, publishing content or making account changes.

What M11 added

M11 added German routing, source integrity and runtime boundaries. Original documentation is published under the repository MIT license at the pinned revision. It is reference guidance only. Referenced API keys, OAuth tokens, environment files, CLIs, scripts, runtimes and third-party services are not available, read or executed. Loading this source does not authorize credential use, external requests, account changes, content publication, messages, payment, deployment, installation or script execution.

Original authorship remains with OpenClaudia/openclaudia-skills · Original source ↗

Original license & copyright

MIT License

Copyright (c) 2026 OpenClaudia

Permission is hereby granted, free of charge, to any person obtaining a copy
of this software and associated documentation files (the "Software"), to deal
in the Software without restriction, including without limitation the rights
to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Software, and to permit persons to whom the Software is
furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE
AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER
LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE
SOFTWARE.

Source SHA-256: 3dccdf6dcc06179510e65138fdb8aba93864b342c4ca987b934069cb1005d531
Snapshot checked: 2026-09-28T18:31:39.085Z

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